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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madeline vojta

August 26, 2026

5  out of  5
rating by Madeline vojta
"Rebeca R. Is an outstanding representative! She provided amazing customer service throughout the entire process from getting me my quote to walking me through the paperwork. Not only was she knowledgeable but she was readily available and happy to answer my many questions. Thank you Rebeca!!"
We responded:
"Hi Madeline, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Holbrook.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Brian O'Keefe "
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Anthony Cariotte

August 26, 2026

5  out of  5
rating by Anthony Cariotte
"Kaylee was amazing I have dealt with Kaylee in the past with my truck insurance and she was a great help then and amazing very patient and goes above and beyond. This time I brought over my homeowners insurance and just felt right working with Kaylee again and it was a great experience. I shopped around a little bit and some quotes were somewhat cheaper but didn't know much about them and the last thing I need is chasing down an insurance company when it comes to repairs on my home. The office is like 3 minutes away from me so that's a great thing. I would recommend Kaylee for any of you insurance needs and the Holbrook office she is quick to respond via email or r phone call and txt.
Thank you so much for everything Kaylee and the great job you did for my homeowners policy and vehicle policies.

Anthony"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Katherine Height

August 18, 2026

5  out of  5
rating by Katherine Height
"I had a great experience with the State Farm agent Rebecca at Brian O'Keefe office. She explained everything and reassured me everything would covered and the cost was good too! Alot cheaper than my other company. Thank you Rebecca"
We responded:
"Katherine, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Victor Platt

August 13, 2026

5  out of  5
rating by Victor Platt
"Kaylee is fantastic!
She's very knowledgeable about insurance products.
Follow-up is great and it's a pleasure to speak with her."
We responded:
"Victor, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Esteban Perez

August 11, 2026

5  out of  5
rating by Esteban Perez
"Great experience and excellent customer service.
Highly recommend"
We responded:
"Thank you, Esteban, for sharing your positive experience! I'm happy to know that you received excellent customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Nina Aloise

July 30, 2026

5  out of  5
rating by Nina Aloise
"Rebeca was so helpful and kind! Had a Very smooth interaction and she was a great help. Super informational, I highly recommend her!!"
We responded:
"Thank you for the 5-star review of Brian O'Keefe’s team - we really appreciate your kind words! "
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Brave Star Towing

July 30, 2026

5  out of  5
rating by Brave Star Towing
"Great people to work with!"
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Leo Nguyen

July 29, 2026

5  out of  5
rating by Leo Nguyen
"The staff here are incredibly enthusiastic; they provided dedicated guidance and support when I first moved to New York. Even though I don't speak much English, they were willing to handle everything via text message for me—I am truly grateful."
We responded:
"Leo, thank you for the amazing review! Our Holbrook insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian O'Keefe, your State Farm Agent "
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Phillip Bocchini

July 29, 2026

5  out of  5
rating by Phillip Bocchini
"Kaylee was great. She patiently answered all of my questions, generated multiple quotes for me so I could compare them, and was overall very helpful."
We responded:
"Hi Phillip, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian O'Keefe, Your State Farm Agent "
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Joelle DeCoteau

July 28, 2026

5  out of  5
rating by Joelle DeCoteau
"I just switched to State Farm from Liberty Mutual. This agent was a recommendation and I’m very happy I am using them now. Kaylee helped me with all my needs and exceeded my expectations. She was knowledgeable and friendly. I would highly recommend this agency."
We responded:
"Joelle, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Brian O'Keefe and Team "
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Jason Ahrens

July 17, 2026

5  out of  5
rating by Jason Ahrens
"I deal with LynnAnne. She is wonderful. This office has gone above and beyond for years with myself and my family. I highly recommend them."
We responded:
"Thank you so much for the 5-star rating, Jason! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian O'Keefe "
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Johnny Collins

July 16, 2026

5  out of  5
rating by Johnny Collins
"I had a great experience working with Brian O’Keefe, Kaylee Busch and Lynann O’Keefe in relation to getting Co-op insurance. Both very nice and helpful and would highly recommend them to anyone!"
We responded:
"Johnny, thank you for your wonderful feedback! I'm happy to hear that we were able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Susan Tran

July 15, 2026

5  out of  5
rating by Susan Tran
"My husband and I stopped in for a quote. We met with Rebeca Rivera who was so helpful we switched our car insurance to State Farm. Switching over was easy thanks to Rebeca. We look forward to a long relationship with her and State Farm Insurance."
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Barbara Dobbs

July 6, 2026

5  out of  5
rating by Barbara Dobbs
"State Farm right here in Holbrook provides great service. They’re wonderful staff of people and they’re really on top of everything. I’m so glad I switched to State Farm.!!!! I think what stands out most to me about State Farm at the Holbrook location, was the service and the kindness of those that work there. That matters a lot when you’re putting your care of your home and your vehicle and everything that matters into a company’s hands to protect you. They are truly an honestly a great agency. I’m just glad that they take care of me and they always do no matter what goes on. So if you’re thinking of where to go for your home or apartment or vehicle to be protected, this is a place to go and believe me you’ll be happy too!!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Barbara, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Michael Bucello

June 13, 2026

5  out of  5
rating by Michael Bucello
"I couldn’t be happier with my experience at Brian O’Keefe’s State Farm agency. The entire team is professional, responsive, and genuinely committed to helping their customers — but I have to give a special shout‑out to Kaylee Bush, who is absolutely phenomenal.

Kaylee goes above and beyond every single time. She’s patient, knowledgeable, and incredibly friendly, making the whole process smooth and stress‑free. Whether it’s answering questions, explaining coverage, or helping navigate policy changes, she handles everything with care and expertise. You can tell she truly cares about the people she’s helping.

If you’re looking for an agency that treats you like more than just a policy number, this is the place. And if you get the chance to work with Kaylee, you’re in great hands.

Highly recommend!"
We responded:
"Michael, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian O'Keefe’s Team is just a call or email away!"
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Dee Smith

June 11, 2026

5  out of  5
rating by Dee Smith
"Cut my costs 2/3 and have been amazing! Kaylee has been available for any and all questions and if she’s not there anyone on the team steps in as if they know everything about your account!"
We responded:
"Thank you so much for the 5-star rating, Dee! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sandwip Paul

June 5, 2026

5  out of  5
rating by Sandwip Paul
"The peoples are working over there , they are really nice, they taking care of their customer.
Thanks"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brian O'Keefe’s Team. "
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John Bergen

June 3, 2026

5  out of  5
rating by John Bergen
"I have been a client of Brian O'Keefe State Farm for 10+ years, and I can honestly say they are the best of the best! They cannot do enough for you. The staff is always so positive ,happy and makes you feel like family! This company is one of a kind and I encourage anyone looking for an honest insurance company and great products, to get in touch with them before you make a decision. You will thank me, I promise !

-John Bergen"
We responded:
"Thank you for the fantastic review, John! We are always here to help with your insurance needs here in Holbrook . "
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Andrew Connor

June 2, 2026

5  out of  5
rating by Andrew Connor
"They went well out of their way to help"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Brian O'Keefe’s Team here in Holbrook . "
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Katherine Cirillo

May 29, 2026

5  out of  5
rating by Katherine Cirillo
"Spoke with Caitlin she was amazing and was able to help walk me through everything I needed"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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David Mahoney

May 28, 2026

5  out of  5
rating by David Mahoney
"Lynann at the Brian O'Keefe State Farm Agency provides amazing customer service. I called with a question about my bill that required her to do some research into my issue. She was not only gracious about looking into my question, she followed up with me promptly and worked with me to take all necessary steps to lower my monthly premium. Everyone I have dealt with at the O'Keefe agency has been thorough and responsive but today was especially satisfying. Thanks!"
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Shahrad Rodi Lameh

May 26, 2026

5  out of  5
rating by Shahrad Rodi Lameh
"Cindy and the crew are very helpful with all your needs and very attentive and get the job done right"
We responded:
"Shahrad, thank you for your wonderful review of State Farm Agent Brian O'Keefe’s Team!"
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mary chan

May 21, 2026

5  out of  5
rating by mary chan
"My experience with State Farm was just wonderful.Kaylee,Lynann and Caitlin are such wonderful people.I would recommend your company anytime.I am a senior citizen and they were so kind to me and had such patience with me."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Holbrook to know that you had such a wonderful experience with us here on State Farm Agent Brian O'Keefe’s Team."
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Jamal Alameddine

May 16, 2026

5  out of  5
rating by Jamal Alameddine
"Very knowledgeable about the business and responds to customers promptly."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Doug Duncan

May 13, 2026

5  out of  5
rating by Doug Duncan
"Lynann & Caitlin were very helpful with getting my ill mother's account squared away. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Doug! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian O'Keefe’s Team anytime."