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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Capocci

May 16, 2025

5  out of  5
rating by Mike Capocci
"pleasure to have as my agent"
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Stephanie M

May 15, 2025

5  out of  5
rating by Stephanie M
"Top notch, excellent customer service, fair pricing. I’ve been a commercial auto customer for years and am very happy with them. Update, Still excellent! The best insurance company I have ever worked with. Office staff are professional and helpful. Thank you!"
We responded:
"Thank you Stephanie!"
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Donna Santoro

May 13, 2025

5  out of  5
rating by Donna Santoro
"Great customer service and communication."
We responded:
"Thank you, Donna! I'm happy to know you appreciated our customer service and communication. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Carmine Giangaspro

May 13, 2025

5  out of  5
rating by Carmine Giangaspro
"Very satisfied with merry service. Very fast and hily recommended. State farm"
We responded:
"Thank you, Carmine, for sharing your positive experience! I'm glad to know you were satisfied with the service provided. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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June Perry

May 11, 2025

5  out of  5
rating by June Perry
"Lynann at State Farm was integral in getting my husband and I set up with life insurance policies. We can both rest easy now. Thank you so much!"
We responded:
"Thank you, June, for sharing your experience! I'm delighted to hear that Lynann was able to assist you and your husband. It's wonderful to know you both feel at ease now. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Timothy Laffin

May 9, 2025

5  out of  5
rating by Timothy Laffin
"I’ve had the Mr O’Keefe as an agent for about eight years now and I couldn’t be happier with them. They are responsive and professional! It is easy to contact them and are always helpful too! I’ve been with State Farm for nearly 50 years and have absolutely no complaints! They are the best!!!"
We responded:
"Thank you, Timothy, for your kind words and for being with us for so many years! I'm glad to hear that our team's responsiveness and professionalism have made your experience a positive one. It's wonderful to know that you find it easy to reach out to us and that we can assist you effectively. If you ever need anything or have questions, we're here to help!"
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Brian Curran

May 8, 2025

5  out of  5
rating by Brian Curran
"Everyone in the office is super helpful and organized! They helped me with my car and homeowner’s insurance. I recommend calling Merly for a quote!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm happy to hear that our team was able to assist you with your insurance. Merly and the rest of the team are always here to help. If you need anything else, feel free to reach out!"
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jeff martinez

May 7, 2025

5  out of  5
rating by jeff martinez
"Everyone at this State Farm office is super friendly! It was a super easy and seamless process to switch and get new auto insurance. I highly recommend them!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad to know that our team made the process of switching and getting new auto insurance easy for you. We truly appreciate your recommendation. If you ever have any questions or need further assistance, feel free to reach out!"
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Jackie Fass

May 7, 2025

5  out of  5
rating by Jackie Fass
"I’ve been using this State farm office for over 15 years. All the ladies in the office are very knowledgeable and are always helpful. I would highly recommend this State Farm office!"
We responded:
"Thank you, Jackie, for your wonderful feedback! We’re glad to have been able to help you for over 15 years. Our team is dedicated to providing knowledgeable and helpful service, and it’s great to know that you would recommend us. If you ever need anything, please feel free to reach out."
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Peter Palmeri

May 5, 2025

5  out of  5
rating by Peter Palmeri
"My representative was Cindy. Her obvious concern for my issue had already impressed me- but then, as she unraveled my concern, I took notice of her attributes also revealing "well above" average concern for resolving my issue combined with keeping with a clearly professional approach. I am more than 100% content and satisfied. All issues resolved!! :)"
We responded:
"Peter, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jennifer Damico

April 24, 2025

5  out of  5
rating by Jennifer Damico
"Always a pleasure dealing with my broker at State Farm. They definitely work with you"
We responded:
"Thank you, Jennifer! I'm glad to know that working with our office has been a pleasure for you."
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Raquel Katz

April 21, 2025

5  out of  5
rating by Raquel Katz
"I have been using the Brian O Keefe office for almost 10 years now and I can't say anything except, I would never switch. They are always, nice, helpful and respond in a timely fashion. I moved upstate 2.5 years ago, and I still use them!"
We responded:
"Thank you, Raquel, for your continued support over the years! I'm glad to know that our team's dedication to being helpful and responsive has made a positive impact on your experience. It's wonderful to hear that even after moving upstate, you still choose to rely on our office. If you ever have any questions, we're here to help!"
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Rich Perez

April 16, 2025

5  out of  5
rating by Rich Perez
"Very professional I really recommend them for everyone and they will work with you on insurance and payment"
We responded:
"Rich, thank you for the recommendation—it means a lot. We’re glad our team could work with you to find an option that made sense and fit your needs. Always here if you have questions or need anything down the road."
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Claudio Chavarria

April 16, 2025

5  out of  5
rating by Claudio Chavarria
"We had a great experience at the Brian O’Keefe State Farm agency, the whole team is been very helpful Lynann and Merly have been very helpful with providing their services and making it very easy for me. Thank you for being very supportive and checking to make sure everything is done properly."
We responded:
"Thank you, Claudio, for sharing your positive experience with us! I'm glad to hear that Lynann and Merly were able to assist you effectively and make the process smooth. Your satisfaction is important to us, and we're here to support you whenever you need. Feel free to reach out for any further assistance!"
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Esteban Perez

April 2, 2025

5  out of  5
rating by Esteban Perez
"Great experience and excellent customer service"
We responded:
"Thank you, Esteban, for sharing your positive experience! I'm happy to know that you received excellent customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Vartan Melkumov

April 2, 2025

5  out of  5
rating by Vartan Melkumov
"Merly was simply splendid to work with! Helped me with my auto and renters insurance and she made everything a piece of cake. Took the time to check in on how I was doing, including my move to Long Island. Genuine and caring—highly recommend!"
We responded:
"Thank you, Vartan, for sharing your experience! I'm happy to hear that Merly made your insurance process so smooth and enjoyable. Her genuine care and attention to your needs, especially during your move to Long Island, truly reflect our commitment to excellent service. If you need any further assistance or have questions in the future, don't hesitate to reach out."
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Em S

April 1, 2025

5  out of  5
rating by Em S
"10/10 service and personable agents, my experience has been nothing short from excellent. I’ve had the pleasure of working with Merly who has been completely understanding and was able to fix any and all issues I’ve been having. She is very easy to reach and is excellent in explaining things in a matter that’s very easy to understand. My insurance application went very smoothly and all my thanks goes out to Merly and the team at Brain O’Keefe’s agency!"
We responded:
"Hey, Em S! Thank you for sharing that Merly was able to make your experience smooth and straightforward. She takes pride in being accessible and making sure everything is clearly explained. It means a lot knowing she could resolve any issues along the way. We appreciate your trust in our team and look forward to continuing our relationship!"
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Joe Martin

March 14, 2025

5  out of  5
rating by Joe Martin
"Wonderful customer service friendly and knowledgeable"
We responded:
"Thank you, Joe, for your fantastic review! I'm happy to know that you found our customer service both friendly and knowledgeable. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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George Alexopoulos

March 12, 2025

5  out of  5
rating by George Alexopoulos
"Great agent. Everyone is friendly, professional and always there to assist and answer any questions you might have."
We responded:
"Thank you, George, for your wonderful feedback! I'm glad to know that you find our team friendly and professional. We're always here to help with any questions you may have. If you need anything else, feel free to reach out!"
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Michael Figueroa

March 8, 2025

5  out of  5
rating by Michael Figueroa
"This office has amazing customer service!"
We responded:
"Thank you, Michael, for your fantastic feedback! I'm glad you're happy with the customer service at our office. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Kevin McCusker

March 6, 2025

5  out of  5
rating by Kevin McCusker
"Always great to get a live person on phone, always helpful, and painless. Thank you"
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm glad you found our service helpful and easy to navigate. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
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Alise Shaughnessy-Hanley

March 5, 2025

5  out of  5
rating by Alise Shaughnessy-Hanley
"The service I receive from the Brian O’Keefe agency is always exemplary. I needed to make some adjustments to my homeowners policy today to provide to my bank. I called, spoke to Cindy Rubio and within 30 minutes I had an updated policy to send to my bank. I have ALWAYS received outstanding and friendly service from Brian’s agency, and today Cindy was my savior. I cannot recommend this agency highly enough!"
We responded:
"Thank you, Alise, for your wonderful feedback! I'm so happy to hear that Cindy was able to assist you quickly with your policy adjustments. It's fantastic to know that our team's dedication to providing outstanding and friendly service has consistently met your expectations. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
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Chelsea Vaccaro

March 5, 2025

5  out of  5
rating by Chelsea Vaccaro
"So very grateful. Lynnann has been so helpful in finding my husband and I the best discount for our growing family. It is a relief to feel like we have someone on our side of things. Highly recommend working with this office."
We responded:
"Thank you, Chelsea! I'm so happy to hear that Lynann was able to assist you and your husband in finding the best discount for your family. It's wonderful to know you feel supported by our team. We truly appreciate your recommendation and are here for any other insurance needs you may have!"
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Travis Gibbs

February 25, 2025

5  out of  5
rating by Travis Gibbs
"Merly Fuentes was awesome, professional, and answered all of my question. I can’t recommend them enough!! I’m so happy I switched over my car insurance to State Farm"
We responded:
"Thank you, Travis! I'm delighted to hear that Merly provided you with such a professional and helpful experience. It's wonderful to know you're happy with your decision to switch to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Leslie Geffner

February 24, 2025

5  out of  5
rating by Leslie Geffner
"I had such a great experience of the past year with the State Farm Insurance agency located in Holbrook on Main Street. The O’Keefe family is amazing and so is that wonderful staff. Thank you.Kaylee!!!!"
We responded:
"Thank you, Leslie, for sharing your wonderful experience with us over the past year! We're happy to hear that our team, including Kaylee, made a positive impact. If you ever need assistance or have questions, feel free to reach out. We're here to help!"