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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Di Donato

Jennifer Di Donato

November 21, 2025

5  out of  5
rating by Jennifer Di Donato
"Kaylee was incredible. Completely on point and efficient getting all the documents in order in a timely matter."
We responded:
"Thank you, Jennifer! I'm happy to hear that Kaylee provided such efficient service and got everything in order for you. Our team is committed to delivering the best experience possible. If there's anything else we can assist you with, just let us know!"
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David Mahler

November 20, 2025

5  out of  5
rating by David Mahler
"Cindy and Kaylee was wonderful, very helpful and honest !"
We responded:
"Thank you, David! I'm glad to hear that Cindy and Kaylee were able to assist you with such honesty and helpfulness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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asam javaid

November 19, 2025

5  out of  5
rating by asam javaid
"Cindy is the best. She knows how to make way to help her customers. Polite, humble, smiling and full of help."
We responded:
"Thank you, Asam! I'm happy to hear that Cindy provided such excellent service. Her dedication to helping our customers is truly appreciated. If you need any assistance in the future, feel free to reach out!"
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Debbie Pisano

November 19, 2025

5  out of  5
rating by Debbie Pisano
"Many thanks to all the staff... the most pleasant, efficient, patient and knowledgeable group I've dealt with in a long time!! Always a pleasure dealing with you!! Thanks so much for handling all my insurance needs!! Would highly recommend!!!"
We responded:
"Hey Debbie! We’re grateful you took a moment to share how things have gone with the team, and it’s great to hear they’ve been pleasant, efficient and patient while helping with your homeowners and auto insurance needs. Thank you for the kind note and for your recommendation."
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Joe Hamrahi

November 18, 2025

5  out of  5
rating by Joe Hamrahi
"My experience with the O'Keefe agency continues to be excellent. Added a new vehicle to my policy today, and Kaylee was incredibly helpful. Lightning fast responses, and coverage booked in the blink of an eye. Thank you!"
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that Vicky provided such excellent service and attention to detail while getting you coverage for your home and cars. Our team strives for responsiveness and clarity, and it's satisfying to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Alex Tovar

November 17, 2025

5  out of  5
rating by Alex Tovar
"Working with Brian O’Keefe and his team has been an outstanding experience from start to finish. Their communication is always clear, friendly, and proactive. They reach out before you even have to ask, and they make sure you fully understand every option available to you. Their customer service truly goes above and beyond. Whether it’s a quick question, updating a policy, or needing documents right away, they respond almost immediately. It’s rare to find an office that is this organized, reliable, and genuinely committed to helping their clients. Every interaction feels personal and professional, and you can tell they really care about the people they serve. I always feel confident that I’m in good hands with them. I highly recommend Brian O’Keefe’s State Farm office to anyone looking for exceptional service, great communication, and a team that actually takes the time to get things done the right way."
We responded:
"Thank you, Alex! I'm really happy to hear about your positive experience with our team. We strive to ensure our communication is clear and proactive, and it's great to know that you feel confident and well-supported by us. Your recommendation means a lot, and we're grateful for your trust. If there's anything else we can do for you, just let us know!"
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Robinson Hernandez

November 14, 2025

5  out of  5
rating by Robinson Hernandez
"Excellent customer service! Cindy was amazing she not only helped me in my situation, she made it a fun experience. 10/10 recommended"
We responded:
"Robinson, we're pleased to hear you had an excellent experience with our team! Providing top-notch customer service is our priority, and we're grateful for your positive feedback. We look forward to assisting you with your insurance needs in the future! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Reinaldo Chaviano

November 13, 2025

5  out of  5
rating by Reinaldo Chaviano
"Acogedor, muy profesionales y conocedores de su profesión, siempre dispuestos a darte una buena oferta y ayudarte a través de todo el proceso."
We responded:
"¡Gracias, Reinaldo! Me alegra que hayas tenido una experiencia positiva con nosotros. Nos esforzamos por ofrecer un servicio profesional y atento. Si necesitas más ayuda o tienes preguntas, aquí estamos para ayudarte."
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Josh Blumenthal

November 12, 2025

5  out of  5
rating by Josh Blumenthal
"Brian, Lynne Anne, Kaylee and the gang are on top of their game! They’ve made everything with our move to NY, fast, efficient, and quite easy. When I needed to shift from another insurance company to State Farm, I didn't look any further than Brian. The office is on-point, caring, and beyond knowledgeable."
We responded:
"Thanks, Josh! I'm glad to hear that Lynann, Kaylee, and the rest of the team could help make your move to NY smooth and efficient. We always aim to make things as easy as possible for our clients. Your feedback means a lot to us, and I'll be sure to pass on your compliments to everyone. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Vito Prashad

November 12, 2025

5  out of  5
rating by Vito Prashad
"Friendly staff, they were willing to work with me given my situation to get me the best deal possible"
We responded:
"Thank you, Vito! I'm happy to hear that our team was able to assist you effectively and find a great deal for your situation. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Frank Schuch

November 12, 2025

5  out of  5
rating by Frank Schuch
"Shopped around they had the best rates and very professinal service"
We responded:
"Thank you, Frank! I'm happy you found our rates competitive and appreciated our professional service. We’re here to help with any of your insurance needs!"
Profile photo of Karen Schuch

Karen Schuch

November 12, 2025

5  out of  5
rating by Karen Schuch
"Great office rates are reasonable"
We responded:
"Thank you, Karen! I'm happy to know you find our rates reasonable. We’re committed to providing great service and value. Let us know if there's anything else we can assist you with!"
Profile photo of Alex Noboa

Alex Noboa

November 12, 2025

5  out of  5
rating by Alex Noboa
"Great place. They break everything down in simpler detail for people who dont understand can. Very friendly and helpful. Great service beyond professionalism, very authentic and above and beyond. They have helped me find better auto insurance and affordable for me."
We responded:
"Thank you, Alex! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Will Meeder

Will Meeder

October 20, 2025

5  out of  5
rating by Will Meeder
"I’ve had a great experience with State Farm – Brian O’Keefe’s office. The entire team is helpful and responsive, and I’ve consistently received fantastic support. A special thank-you to Lynann, Kaylee, and Cindy for always going above and beyond to make things easy and stress-free!"
We responded:
"Thank you, Will! I'm happy to hear about your positive experience with our office. Lynann, Kaylee, and Cindy are truly dedicated to providing exceptional service, and I'm glad they made things easy for you. We're here for any future needs you might have!"
Profile photo of Annita Applewhaite

Annita Applewhaite

October 10, 2025

5  out of  5
rating by Annita Applewhaite
"Kaylee was great with helping me get a policy that best suited my needs."
We responded:
"Thank you, Annita! I'm happy to hear that Kaylee was able to assist you in finding the right policy. Our team is dedicated to providing personalized service, and it's wonderful to know we met your needs. Let us know if there's anything else we can do for you!"
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spanky spankowiz

October 9, 2025

5  out of  5
rating by spanky spankowiz
"Lyndon is knowledgeable and is extremely helpful. Very friendly staff. Highly recommend"
We responded:
"Thank you, Spanky! I'm happy to hear that Lyndon and our team were able to provide you with knowledgeable and helpful service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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mohammed imam

October 7, 2025

5  out of  5
rating by mohammed imam
"State farm always a good neighbor"
We responded:
"Thank you, Mohammed! I'm happy to know you see us as a good neighbor. We're committed to providing reliable service and support. Let us know if there's anything else we can assist you with!"
Profile photo of Sally McDonnell

Sally McDonnell

October 3, 2025

5  out of  5
rating by Sally McDonnell
"Cindy Rubio was Incredibly Caring and Knowledgeable and Eager to help in getting Car Insurance."
We responded:
"Thank you, Sally! I'm happy to hear that Cindy provided such caring and knowledgeable assistance with your insurance needs. Our team is committed to offering the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
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Matt McDonnell

October 2, 2025

5  out of  5
rating by Matt McDonnell
"Great customer service"
We responded:
"Thank you, Matt! I'm happy you experienced great customer service with us. If there's anything else we can assist you with, just let us know. We’re here to help!"
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stephanie bender

October 1, 2025

5  out of  5
rating by stephanie bender
"Merly was wonderful to work with! She took the time to understand our needs and helped us find a policy that was the right fit for us. She was patient, knowledgeable, and made the whole process simple and stress-free. We’re so glad we had her guidance and would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Merly provided such excellent service and made the process easy for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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RICH DESIO

September 26, 2025

5  out of  5
rating by RICH DESIO
"Brian's office and support team are the best. They've always been there for me to navigate through problems."
We responded:
"Thank you, Rich! I'm happy to know that our office and support team have been able to assist you effectively. We’re committed to being there whenever you need us. Let us know if there's anything else we can do for you!"
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Ernest Joseph

September 22, 2025

5  out of  5
rating by Ernest Joseph
"Great company. The best customer service/support. They really go over and beyond to help. Thank you!!"
We responded:
"Ernest, thank you for your fantastic review! I'm happy to hear that our team provided exceptional service and support. We always aim to go above and beyond for our customers. Let us know if there's anything else we can do for you!"
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Tito Lopez

September 18, 2025

5  out of  5
rating by Tito Lopez
"Cindy and Team have been great. Always helping you get what you need and the follow up is always great too.. 10+ service thanks!"
We responded:
"Tito, thank you for your fantastic review! I'm happy to hear that Cindy and the team have been so helpful in meeting your needs and providing excellent follow-up. We appreciate your support and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Matt Golden

September 16, 2025

5  out of  5
rating by Matt Golden
"Great customer service and very happy with the rate."
We responded:
"Matt, thank you for your feedback! I'm glad to hear you're satisfied with our customer service and rates. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Steve Camarda

September 15, 2025

5  out of  5
rating by Steve Camarda
"Great service, quick and easy transactions"
We responded:
"Thank you, Steve! I'm happy to know you found our service efficient and straightforward. Our team is dedicated to making your experience as smooth as possible. If there's anything else we can assist you with, feel free to reach out!"