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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teri Reilly

Teri Reilly

December 19, 2025

5  out of  5
rating by Teri Reilly
"Cindy addressed our request promptly and professionally!"
We responded:
"Thank you, Teri! I'm happy to know that Cindy was able to assist you promptly and professionally. We always aim to provide top-notch service. If there's anything else we can do for you, just let us know!"
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Amy Penzell

December 19, 2025

5  out of  5
rating by Amy Penzell
"I have been with State Farm since I purchased my home 5 years ago. The people who work there are extremely helpful and honest. I recommend this office to anyone who is looking for a fair shake In this economy when everything is so expensive you will not be disappointed …"
We responded:
"Thank you, Amy, for your wonderful feedback! I'm so happy to know that you've found our team helpful and honest over the years. Your recommendation means a lot to us, especially in today's economy. If you ever need anything, feel free to reach out!"
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Keith Scofield

December 17, 2025

5  out of  5
rating by Keith Scofield
"I think you guys are very knowledgeable. Kaylee and Caitlan are AWESOME!!!!!!!. They help me with any questions I have. Scale.of 1 to 10, definitely a 10. Have an awesome holiday season😁"
We responded:
"Keith, thank you for your fantastic feedback! I'm glad to hear that Kaylee and Caitlan have been so helpful with your questions. We appreciate your kind words and wish you an awesome holiday season too! Let us know if there's anything else we can assist you with."
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Wayne Fallon

December 16, 2025

5  out of  5
rating by Wayne Fallon
"Was a great experience working with State Farm In Ronkonkoma always Pleasant and considerate I definitely recommend them"
We responded:
"Wayne, thank you for sharing your positive experience! I'm happy to hear that our team was pleasant and considerate. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Richard Lagattolla

December 15, 2025

5  out of  5
rating by Richard Lagattolla
"Very knowable and careing"
We responded:
"Thank you, Richard! I'm happy to know you found our team knowledgeable and caring. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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chris delarosa

December 10, 2025

5  out of  5
rating by chris delarosa
"Six stars if it was an option. The friendly staff were professional and knowledgeable. They handled a tough situation like true pros; and made a difficult time a lot easier. All of this, and I am not even a customer."
We responded:
"Chris, thank you for your fantastic feedback! I'm delighted to hear that our team was able to assist you effectively and make a challenging situation more manageable. We always aim to provide professional and knowledgeable service to everyone who walks through our doors. If you ever need anything else, feel free to reach out!"
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asam javaid

December 3, 2025

5  out of  5
rating by asam javaid
"Cindy is the best. She knows how to make way to help her customers. Polite, humble, smiling and full of help."
We responded:
"Thank you, Asam! I'm happy to hear that Cindy provided such excellent service. Her dedication to helping our customers is truly appreciated. If you need any assistance in the future, feel free to reach out!"
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Jennifer Di Donato

November 21, 2025

5  out of  5
rating by Jennifer Di Donato
"Kaylee was incredible. Completely on point and efficient getting all the documents in order in a timely matter."
We responded:
"Thank you, Jennifer! I'm happy to hear that Kaylee provided such efficient service and got everything in order for you. Our team is committed to delivering the best experience possible. If there's anything else we can assist you with, just let us know!"
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David Mahler

November 20, 2025

5  out of  5
rating by David Mahler
"Cindy and Kaylee was wonderful, very helpful and honest !"
We responded:
"Thank you, David! I'm glad to hear that Cindy and Kaylee were able to assist you with such honesty and helpfulness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Debbie Pisano

November 19, 2025

5  out of  5
rating by Debbie Pisano
"Many thanks to all the staff... the most pleasant, efficient, patient and knowledgeable group I've dealt with in a long time!! Always a pleasure dealing with you!! Thanks so much for handling all my insurance needs!! Would highly recommend!!!"
We responded:
"Hey Debbie! We’re grateful you took a moment to share how things have gone with the team, and it’s great to hear they’ve been pleasant, efficient and patient while helping with your homeowners and auto insurance needs. Thank you for the kind note and for your recommendation."
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Joe Hamrahi

November 18, 2025

5  out of  5
rating by Joe Hamrahi
"My experience with the O'Keefe agency continues to be excellent. Added a new vehicle to my policy today, and Kaylee was incredibly helpful. Lightning fast responses, and coverage booked in the blink of an eye. Thank you!"
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that Vicky provided such excellent service and attention to detail while getting you coverage for your home and cars. Our team strives for responsiveness and clarity, and it's satisfying to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Alex Tovar

November 17, 2025

5  out of  5
rating by Alex Tovar
"Working with Brian O’Keefe and his team has been an outstanding experience from start to finish. Their communication is always clear, friendly, and proactive. They reach out before you even have to ask, and they make sure you fully understand every option available to you. Their customer service truly goes above and beyond. Whether it’s a quick question, updating a policy, or needing documents right away, they respond almost immediately. It’s rare to find an office that is this organized, reliable, and genuinely committed to helping their clients. Every interaction feels personal and professional, and you can tell they really care about the people they serve. I always feel confident that I’m in good hands with them. I highly recommend Brian O’Keefe’s State Farm office to anyone looking for exceptional service, great communication, and a team that actually takes the time to get things done the right way."
We responded:
"Thank you, Alex! I'm really happy to hear about your positive experience with our team. We strive to ensure our communication is clear and proactive, and it's great to know that you feel confident and well-supported by us. Your recommendation means a lot, and we're grateful for your trust. If there's anything else we can do for you, just let us know!"
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Robinson Hernandez

November 14, 2025

5  out of  5
rating by Robinson Hernandez
"Excellent customer service! Cindy was amazing she not only helped me in my situation, she made it a fun experience. 10/10 recommended"
We responded:
"Robinson, we're pleased to hear you had an excellent experience with our team! Providing top-notch customer service is our priority, and we're grateful for your positive feedback. We look forward to assisting you with your insurance needs in the future! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Reinaldo Chaviano

November 13, 2025

5  out of  5
rating by Reinaldo Chaviano
"Acogedor, muy profesionales y conocedores de su profesión, siempre dispuestos a darte una buena oferta y ayudarte a través de todo el proceso."
We responded:
"¡Gracias, Reinaldo! Me alegra que hayas tenido una experiencia positiva con nosotros. Nos esforzamos por ofrecer un servicio profesional y atento. Si necesitas más ayuda o tienes preguntas, aquí estamos para ayudarte."
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Josh Blumenthal

November 12, 2025

5  out of  5
rating by Josh Blumenthal
"Brian, Lynne Anne, Kaylee and the gang are on top of their game! They’ve made everything with our move to NY, fast, efficient, and quite easy. When I needed to shift from another insurance company to State Farm, I didn't look any further than Brian. The office is on-point, caring, and beyond knowledgeable."
We responded:
"Thanks, Josh! I'm glad to hear that Lynann, Kaylee, and the rest of the team could help make your move to NY smooth and efficient. We always aim to make things as easy as possible for our clients. Your feedback means a lot to us, and I'll be sure to pass on your compliments to everyone. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Vito Prashad

November 12, 2025

5  out of  5
rating by Vito Prashad
"Friendly staff, they were willing to work with me given my situation to get me the best deal possible"
We responded:
"Thank you, Vito! I'm happy to hear that our team was able to assist you effectively and find a great deal for your situation. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Frank Schuch

November 12, 2025

5  out of  5
rating by Frank Schuch
"Shopped around they had the best rates and very professinal service"
We responded:
"Thank you, Frank! I'm happy you found our rates competitive and appreciated our professional service. We’re here to help with any of your insurance needs!"
Profile photo of Karen Schuch

Karen Schuch

November 12, 2025

5  out of  5
rating by Karen Schuch
"Great office rates are reasonable"
We responded:
"Thank you, Karen! I'm happy to know you find our rates reasonable. We’re committed to providing great service and value. Let us know if there's anything else we can assist you with!"
Profile photo of Alex Noboa

Alex Noboa

November 12, 2025

5  out of  5
rating by Alex Noboa
"Great place. They break everything down in simpler detail for people who dont understand can. Very friendly and helpful. Great service beyond professionalism, very authentic and above and beyond. They have helped me find better auto insurance and affordable for me."
We responded:
"Thank you, Alex! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Will Meeder

October 20, 2025

5  out of  5
rating by Will Meeder
"I’ve had a great experience with State Farm – Brian O’Keefe’s office. The entire team is helpful and responsive, and I’ve consistently received fantastic support. A special thank-you to Lynann, Kaylee, and Cindy for always going above and beyond to make things easy and stress-free!"
We responded:
"Thank you, Will! I'm happy to hear about your positive experience with our office. Lynann, Kaylee, and Cindy are truly dedicated to providing exceptional service, and I'm glad they made things easy for you. We're here for any future needs you might have!"
Profile photo of Annita Applewhaite

Annita Applewhaite

October 10, 2025

5  out of  5
rating by Annita Applewhaite
"Kaylee was great with helping me get a policy that best suited my needs."
We responded:
"Thank you, Annita! I'm happy to hear that Kaylee was able to assist you in finding the right policy. Our team is dedicated to providing personalized service, and it's wonderful to know we met your needs. Let us know if there's anything else we can do for you!"
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spanky spankowiz

October 9, 2025

5  out of  5
rating by spanky spankowiz
"Lyndon is knowledgeable and is extremely helpful. Very friendly staff. Highly recommend"
We responded:
"Thank you, Spanky! I'm happy to hear that Lyndon and our team were able to provide you with knowledgeable and helpful service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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mohammed imam

October 7, 2025

5  out of  5
rating by mohammed imam
"State farm always a good neighbor"
We responded:
"Thank you, Mohammed! I'm happy to know you see us as a good neighbor. We're committed to providing reliable service and support. Let us know if there's anything else we can assist you with!"
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Sally McDonnell

October 3, 2025

5  out of  5
rating by Sally McDonnell
"Cindy Rubio was Incredibly Caring and Knowledgeable and Eager to help in getting Car Insurance."
We responded:
"Thank you, Sally! I'm happy to hear that Cindy provided such caring and knowledgeable assistance with your insurance needs. Our team is committed to offering the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
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Matt McDonnell

October 2, 2025

5  out of  5
rating by Matt McDonnell
"Great customer service"
We responded:
"Thank you, Matt! I'm happy you experienced great customer service with us. If there's anything else we can assist you with, just let us know. We’re here to help!"