State Farm® Insurance Agent Brian O'Keefe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Martin
March 14, 2025
5
out of
5
rating by Joe Martin
"Wonderful customer service friendly and knowledgeable"
We responded:
"Thank you, Joe, for your fantastic review! I'm happy to know that you found our customer service both friendly and knowledgeable. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
George Alexopoulos
March 12, 2025
5
out of
5
rating by George Alexopoulos
"Great agent. Everyone is friendly, professional and always there to assist and answer any questions you might have."
We responded:
"Thank you, George, for your wonderful feedback! I'm glad to know that you find our team friendly and professional. We're always here to help with any questions you may have. If you need anything else, feel free to reach out!"
Michael Figueroa
March 8, 2025
5
out of
5
rating by Michael Figueroa
"This office has amazing customer service!"
We responded:
"Thank you, Michael, for your fantastic feedback! I'm glad you're happy with the customer service at our office. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Kevin McCusker
March 6, 2025
5
out of
5
rating by Kevin McCusker
"Always great to get a live person on phone, always helpful, and painless. Thank you"
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm glad you found our service helpful and easy to navigate. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Alise Shaughnessy-Hanley
March 5, 2025
5
out of
5
rating by Alise Shaughnessy-Hanley
"The service I receive from the Brian O’Keefe agency is always exemplary. I needed to make some adjustments to my homeowners policy today to provide to my bank. I called, spoke to Cindy Rubio and within 30 minutes I had an updated policy to send to my bank. I have ALWAYS received outstanding and friendly service from Brian’s agency, and today Cindy was my savior. I cannot recommend this agency highly enough!"
We responded:
"Thank you, Alise, for your wonderful feedback! I'm so happy to hear that Cindy was able to assist you quickly with your policy adjustments. It's fantastic to know that our team's dedication to providing outstanding and friendly service has consistently met your expectations. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
Chelsea Vaccaro
March 5, 2025
5
out of
5
rating by Chelsea Vaccaro
"So very grateful. Lynnann has been so helpful in finding my husband and I the best discount for our growing family. It is a relief to feel like we have someone on our side of things. Highly recommend working with this office."
We responded:
"Thank you, Chelsea! I'm so happy to hear that Lynann was able to assist you and your husband in finding the best discount for your family. It's wonderful to know you feel supported by our team. We truly appreciate your recommendation and are here for any other insurance needs you may have!"
Travis Gibbs
February 25, 2025
5
out of
5
rating by Travis Gibbs
"Merly Fuentes was awesome, professional, and answered all of my question. I can’t recommend them enough!! I’m so happy I switched over my car insurance to State Farm"
We responded:
"Thank you, Travis! I'm delighted to hear that Merly provided you with such a professional and helpful experience. It's wonderful to know you're happy with your decision to switch to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Leslie Geffner
February 24, 2025
5
out of
5
rating by Leslie Geffner
"I had such a great experience of the past year with the State Farm Insurance agency located in Holbrook on Main Street. The O’Keefe family is amazing and so is that wonderful staff. Thank you.Kaylee!!!!"
We responded:
"Thank you, Leslie, for sharing your wonderful experience with us over the past year! We're happy to hear that our team, including Kaylee, made a positive impact. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Sisterhood Temple Beth El
February 24, 2025
5
out of
5
rating by Sisterhood Temple Beth El
"I just went in for a quote and came out with new auto and home owners insurance policies. The pricing was excellent. Everyone was courteous and professional. It was a pleasure working with Merly. She was so helpful and patient and she answered all of my questions. I look forward to a long relationship with this office."
We responded:
"Thank you for sharing your experience with us! I'm delighted to hear that you found our pricing excellent and that Merly provided such helpful and patient service. It's wonderful to know that you felt well taken care of by our courteous and professional team. We're excited to continue this relationship and are here for any future needs or questions you may have."
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February 19, 2025
5
out of
5
rating by Frjehwi2wuw5 alas 5 e rae4,ank Castro
"Great people and very honest 👍🏻👍🏻👍🏻"
We responded:
"Thank you for the kind words & five-stars!"
Michael Elefante
February 19, 2025
5
out of
5
rating by Michael Elefante
"Kaylee is extremely helpful. And was very thorough explaining coverages and options. She is also very prompt in responding to calls emails and texts. I highly recommend working with her"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Kaylee was able to assist you thoroughly and promptly. Her dedication to explaining coverages and options is truly appreciated. If you have any more questions, feel free to reach out anytime."
Alvi Alam
February 17, 2025
5
out of
5
rating by Alvi Alam
"I had a great time conversing with Merly Fuentes going over the new policy. She was very professional and detailed in explaining the coverage and other benefits within State Farm insurance."
We responded:
"Thank you, Alvi, for sharing your experience! I'm happy to hear that Merly provided you with a detailed and professional explanation of your new policy. We're here to assist with any questions or future needs you may have."
Joe Norton
February 11, 2025
5
out of
5
rating by Joe Norton
"Very helpful and personable when receiving guidance, they actually care about you and want to help you."
We responded:
"Thank you, Joe, for your wonderful feedback! I'm happy to know that you found our guidance helpful and personable. We genuinely care about providing the best support possible. If you ever need further assistance, feel free to reach out."
Tom C
February 10, 2025
5
out of
5
rating by Tom C
"I highly recommend Brian O'Keefe - State Farm Insurance! Everyone is so amazing, nice and professional. I had the pleasure of speaking with Lynann today and she not only met my expectations, but exceeded them. You do not feel like a number because they actually treat you like a person and care. Very refreshing."
We responded:
"Thank you, Tom, for your wonderful recommendation! I'm glad to hear that Lynann made such a positive impression and exceeded your expectations. We strive to provide a personal touch and genuinely care about each person we work with. If you ever need assistance or have questions, don't hesitate to reach out."
Marta Alvarez
February 1, 2025
5
out of
5
rating by Marta Alvarez
"I can’t recommend this office enough for anyone looking into life insurance. Not only are they incredibly knowledgeable about all the different policies, but they’re also genuinely passionate about helping people secure their futures. They took the time to understand my needs and made the entire process so easy to navigate. I really appreciate how patient and thorough they were in explaining everything to me. If you’re considering life insurance, reach out to them—you’ll be in great hands!"
We responded:
"Thank you so much, Marta, for your wonderful feedback! I'm glad to hear that our team could assist you with your insurance needs and make the process smooth and understandable. Your kind words about our dedication and knowledge mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Mrs. Jenkins
January 31, 2025
5
out of
5
rating by Mrs. Jenkins
"I had the pleasure of speaking with Cindy today regarding some general questions I had about auto insurance. From the moment we started the call, she was incredibly professional and patient. Cindy took the time to thoroughly explain all of my inquiries, ensuring I understood every detail, no matter how big or small. Her knowledge of the subject matter was impressive, and she made everything feel very clear and easy to follow. What stood out to me the most was how attentive she was to my specific needs, answering each question in a way that was not only informative but also personalized. I really appreciated her approachable and friendly demeanor as well—it made the conversation feel less like a typical business interaction and more like a helpful consultation. I walked away from the conversation feeling much more confident and informed about my options on auto insurance. Thank you so much Cindy!"
We responded:
"Thank you, Mrs. Jenkins, for sharing your experience with Cindy! I'm happy to hear that she was able to assist you with your insurance questions in such a professional and patient manner. It's wonderful to know that her knowledge and personalized approach made the conversation both informative and comfortable for you. We appreciate your feedback and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"
Mary Ann S.
January 30, 2025
5
out of
5
rating by Mary Ann S.
"Kaylee and Lyman were very thorough and efficient."
We responded:
"Thank you, Mary Ann, for your feedback! I'm glad to know that Kaylee provided you with thorough and efficient service. Our team is dedicated to delivering exceptional customer experiences, and it's wonderful to see Kaylee's efforts recognized. "
Jessica G.
January 28, 2025
5
out of
5
rating by Jessica G.
"Working with Kaylee to attain my agency General Liability insurance did what many brokers were having a difficult time doing. Through her constant communication with me and her daily efforts to secure the specifics of what I was needing is more than I expected. I was at my wits end with all the high pricing and adding ons for what I did not need when I initially dealt with other agencys/insurance companies. Fortunately, she seems to genuinely care about her clients and both listens and finds what is best suited for them without the high costs. Because of Kaylee, I will continue to work with her, & State Farm, again in the future!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Kaylee was able to assist you with your General Liability insurance needs. Her dedication and genuine care for finding the best solutions without unnecessary costs truly make a difference. We're grateful for your continued trust in our agency, and we're here for any future insurance needs you may have!"
Xiomara Lucas
January 23, 2025
5
out of
5
rating by Xiomara Lucas
"Since I’ve been with State Farm, the staff has been very professional & informative. Every time I call they are fast with their responses and getting me the information I need for me and my family. Best prices as well in our area!! Thank you 🙏🏽"
We responded:
"Thank you, Xiomara, for sharing your experience with us! We're happy to know that our team has been professional and informative, and that you've found our responses quick and helpful. It's great to hear that you're satisfied with our prices too. If you have questions, feel free to reach out. We're here to help!"
Sam
January 8, 2025
5
out of
5
rating by Sam
"I've had some questions about my renters insurance and the communication is just seamless with their insurance representative Kaylee. She is responsive, courteous, and considerate. Would def recommend working with her!"
We responded:
"Thank you, Sam, for sharing your experience! I'm glad to know that Kaylee has been responsive and considerate in addressing your insurance questions. We appreciate your recommendation and are here to assist with any further insurance needs. Feel free to reach out anytime!"
Susan J
November 20, 2024
5
out of
5
rating by Susan J
"Brian and his team have always provided great service to me. I especially appreciate all of the time Merly took to ensure my claim was submitted correctly and that all forms were completed. She took extra time via phone and email to help me file the claim and was always polite and patient. Merly is a great member of the State Farm team in Holbrook. Thanks to all of you!"
We responded:
"Susan, thank you so much for your kind words and the 5-star rating! I'm glad to hear that you received great service from our team. Merly is indeed a valuable member of our office, and it's wonderful to know she was able to assist you with your claim so effectively. We appreciate your recognition of her dedication and patience. If you ever need further assistance, please don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Cyber Xs
November 15, 2024
5
out of
5
rating by Cyber Xs
"Very friendly staff that competently helped me transfer my car insurance from another state. They helped me save some real money too!"
We responded:
"Thank you for your wonderful review! I'm glad our team could assist you with transferring your auto insurance and help you save money in the process. We're always here to help with any future needs or questions you might have. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Alexis Lowth
November 12, 2024
5
out of
5
rating by Alexis Lowth
"I wish i came to state farm sooner. After being with a different company for 3 years clean driving record, no accidents or tickets and I did defensive driving this year. My rate went down for a month and after recieving my last notice saying that my rate went up again to $405 a month. I have a 2018 hyundai elantra … ubsured if you asked me. After multiple phone calls regarding the increase, my agent kept telling me it’s a nationwide thing. Finally, I’m fed up at this point, i walked into state farm on furrows road Agent Brian O’Keefe , instantly feel relief. Merly was so kind and helpful i can’t even get over it. She saved me $250 a month & I have better coverage. It took maybe 30 minutes. I wish i did this a long time ago, if i could give state farm 10000000 stars i would !! Now i can sleep at night knowing im not getting scammed."
We responded:
"Alexis, thank you so much for sharing your experience! I'm glad to hear that Merly was able to assist you so effectively and that you found relief with our services. It's wonderful that we could help you save money and provide better coverage for your 2018 Hyundai Elantra. We always strive to make our customers feel secure and well taken care of. If you ever need anything else, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
julio aries
November 4, 2024
5
out of
5
rating by julio aries
"Very easy and fast services. Merly helped me with everything and made switching insurance very efficient and smoothly. Helped me save money with life insurance would highly recommend there services."
We responded:
"Julio, thank you for your fantastic review! I'm glad to hear that Merly was able to assist you efficiently and make the switch to our insurance seamless. It's wonderful that you were able to save money with our life insurance options. We appreciate your recommendation and are here to help with any further insurance needs! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Michael Lizzi
November 1, 2024
5
out of
5
rating by Michael Lizzi
"Wow, what wonderful people at this agency. Very eager to help with what you’re looking for and with affordable rates to top it off! Wish I could leave 6 stars"
We responded:
"Michael, thank you for your kind words! We're glad you had a positive experience with our team and found our rates affordable. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"