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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan J

Susan J

November 20, 2024

5  out of  5
rating by Susan J
"Brian and his team have always provided great service to me. I especially appreciate all of the time Merly took to ensure my claim was submitted correctly and that all forms were completed. She took extra time via phone and email to help me file the claim and was always polite and patient. Merly is a great member of the State Farm team in Holbrook. Thanks to all of you!"
We responded:
"Susan, thank you so much for your kind words and the 5-star rating! I'm glad to hear that you received great service from our team. Merly is indeed a valuable member of our office, and it's wonderful to know she was able to assist you with your claim so effectively. We appreciate your recognition of her dedication and patience. If you ever need further assistance, please don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Cyber Xs

November 15, 2024

5  out of  5
rating by Cyber Xs
"Very friendly staff that competently helped me transfer my car insurance from another state. They helped me save some real money too!"
We responded:
"Thank you for your wonderful review! I'm glad our team could assist you with transferring your auto insurance and help you save money in the process. We're always here to help with any future needs or questions you might have. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Alexis Lowth

November 12, 2024

5  out of  5
rating by Alexis Lowth
"I wish i came to state farm sooner. After being with a different company for 3 years clean driving record, no accidents or tickets and I did defensive driving this year. My rate went down for a month and after recieving my last notice saying that my rate went up again to $405 a month. I have a 2018 hyundai elantra … ubsured if you asked me. After multiple phone calls regarding the increase, my agent kept telling me it’s a nationwide thing. Finally, I’m fed up at this point, i walked into state farm on furrows road Agent Brian O’Keefe , instantly feel relief. Merly was so kind and helpful i can’t even get over it. She saved me $250 a month & I have better coverage. It took maybe 30 minutes. I wish i did this a long time ago, if i could give state farm 10000000 stars i would !! Now i can sleep at night knowing im not getting scammed."
We responded:
"Alexis, thank you so much for sharing your experience! I'm glad to hear that Merly was able to assist you so effectively and that you found relief with our services. It's wonderful that we could help you save money and provide better coverage for your 2018 Hyundai Elantra. We always strive to make our customers feel secure and well taken care of. If you ever need anything else, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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julio aries

November 4, 2024

5  out of  5
rating by julio aries
"Very easy and fast services. Merly helped me with everything and made switching insurance very efficient and smoothly. Helped me save money with life insurance would highly recommend there services."
We responded:
"Julio, thank you for your fantastic review! I'm glad to hear that Merly was able to assist you efficiently and make the switch to our insurance seamless. It's wonderful that you were able to save money with our life insurance options. We appreciate your recommendation and are here to help with any further insurance needs! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Michael Lizzi

November 1, 2024

5  out of  5
rating by Michael Lizzi
"Wow, what wonderful people at this agency. Very eager to help with what you’re looking for and with affordable rates to top it off! Wish I could leave 6 stars"
We responded:
"Michael, thank you for your kind words! We're glad you had a positive experience with our team and found our rates affordable. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Marlon Silva

October 24, 2024

5  out of  5
rating by Marlon Silva
"Merly F. Is very kind & helpful explaining auto, life & condo insurance"
We responded:
"Marlon, thank you for your wonderful review! I'm happy to hear that Merly was able to assist you with your auto, life, and condo insurance needs. Her kindness and helpfulness are truly valued in our office. If you have any further questions or need assistance in the future, we're here to help. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Karen O'Brien

September 23, 2024

5  out of  5
rating by Karen O'Brien
"Professional and helpful in choosing the right policy for us. Staff is always kind and respectful"
We responded:
"Thank you for the five-stars, Karen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Joe Hamrahi

September 12, 2024

5  out of  5
rating by Joe Hamrahi
"My experience with the O'Keefe agency has been terrific. Vicky was incredible to work with and paid attention to every detail as we secured coverage for my home and cars. I can't say enough good things about this group...from responsiveness to clarity...everything has been top notch."
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that Vicky provided such excellent service and attention to detail while getting you coverage for your home and cars. Our team strives for responsiveness and clarity, and it's satisfying to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Profile photo of Ludmila Molina

Ludmila Molina

September 10, 2024

5  out of  5
rating by Ludmila Molina
"Merly was incredibly kind, knowledgeable, and patient, taking the time to answer all my questions thoroughly. Her friendly approach made the entire experience smooth and reassuring."
We responded:
"Ludmila, I'm glad to hear that Merly provided you with such a kind, knowledgeable, and patient experience. It's wonderful that her friendly approach made everything smooth and reassuring. We appreciate your feedback and look forward to assisting you with any future needs! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Ena Zelaya

September 10, 2024

5  out of  5
rating by Ena Zelaya
"Great customer service I have to give thanks to Vicky Bardales for helping me out with my life insurance policy she was very knowledgeable and made me feel 100% safe and secure that I was making a right decision would definitely recommend this brokerage."
We responded:
"Ena, thank you for your wonderful review! I'm glad to hear that Vicky was able to assist you with your life insurance policy and make you feel secure in your decision. We appreciate your recommendation and are here for any future needs you may have. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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crixta raafi

September 10, 2024

5  out of  5
rating by crixta raafi
"Great place and very knowledgeable people !"
We responded:
"Thank you, Crixta! I'm glad you found our office to be a great place with knowledgeable people. We appreciate your feedback and look forward to assisting you with any future needs. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Profile photo of Varinia Zelaya

Varinia Zelaya

September 10, 2024

5  out of  5
rating by Varinia Zelaya
"Their customer service is second to none.I highly recommend this business. I was completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. This is my go to place for car and life insurance they are definitely the best in town."
We responded:
"Varinia, thank you for your wonderful review! I'm glad you found our customer service and professionalism impressive. It's great to know that our team has been friendly and skilled in assisting you with your car and life insurance needs. We're grateful to be your go-to place for insurance. If you ever need anything else, feel free to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Kristina

August 31, 2024

5  out of  5
rating by Kristina
"Patient,friendly,helpful,informative."
We responded:
"Kristina, thank you for your wonderful review! I'm glad you found our team patient, friendly, helpful, and informative. Your satisfaction is important to us, and we're grateful for your feedback. If you have any future questions or need assistance, please don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Bimal Das

August 27, 2024

5  out of  5
rating by Bimal Das
"so nice"
We responded:
"Bimal, thank you for your kind review. I'm glad you had a positive experience with our office. If you need any further assistance, feel free to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Natasha Torres

August 19, 2024

5  out of  5
rating by Natasha Torres
"Merly F. Was amazingly helpful as someone newly learning about auto insurance. She was patient, detailed, and kind, and took her time explaining the process to me start to finish, alleviating any concerns I had. I highly recommend that anyone who is anxious about auto insurance to reach out to Merly. She is so knowledgeable and helpful!!!"
We responded:
"Natasha, thank you for your wonderful review. I'm glad to hear that Merly was able to assist you with your auto insurance needs. Her patience and detailed explanations are truly valuable to our team! We appreciate your recommendation and are here for any future questions or assistance you may need. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Josh Blumenthal

July 18, 2024

5  out of  5
rating by Josh Blumenthal
"Brian, Lynne Anne, Kaylee and the gang are on top of their game! They’ve made everything with our move to NY, fast, efficient, and quite easy."
We responded:
"Thanks, Josh! I'm glad to hear that Lynann, Kaylee, and the rest of the team could help make your move to NY smooth and efficient. We always aim to make things as easy as possible for our clients. Your feedback means a lot to us, and I'll be sure to pass on your compliments to everyone. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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J Butler

July 15, 2024

5  out of  5
rating by J Butler
"Kayleigh was AMAZING. helped so much and lowered my insurance by 50%!!!! we bundled our whole family!"
We responded:
"Thank you, Jason, for sharing your experience! I'm thrilled Kayleigh was able to assist you in bundling your family's insurance and lowering your rates by 50%! We're happy to have helped you save money while providing excellent service. If you need anything else, feel free to reach out. - Brian O'Keefe, State Farm Insurance Agent, Holbrook, NY"
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Augostino B

July 9, 2024

5  out of  5
rating by Augostino B
"Very friendly staff who are honest and helpful which is super important when Insurance is as complicated as it is now. I will be reccomending alot more people over to this office."
We responded:
"Thank you, Augostino, for your kind words! We're glad our team could assist you with your insurance needs. We appreciate your recommendation and look forward to helping more people like you in the future. If you have any questions or need assistance, feel free to reach out to our office. Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Profile photo of Caren Bauernfeind

Caren Bauernfeind

July 9, 2024

5  out of  5
rating by Caren Bauernfeind
"The office was very understanding and helpful when rates increases due to new driver."
We responded:
"Thank you for sharing your experience, Caren! We're glad we could assist you with the rate increase due to the new driver. Our team is always here to help and provide understanding service. If you have any more questions or need assistance in the future, feel free to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Lynne Cannone

July 8, 2024

5  out of  5
rating by Lynne Cannone
"While I have been a lifelong client of State Farm, our dear agent that I had for 40 + years passed away unexpectedly in the winter. We were truly devastated because he was not just our agent, he had become a dear family friend. We were concerned that we would never find agents who would be as helpful & committed to their clients. We switched the O’Keefe agency. We are very pleased so far w/the customer service that we have received by Lynnann O’Keefe. She has assisted us in straightening out some confusion and was very patient & knowledgable. Lynnann got all of our policies in order. I would highly recommend this State Farm Agency."
We responded:
"Thank you, Lynne, for sharing your experience with our office after such a difficult time. I'm glad Lynann was able to assist you with your policies and provide patient and knowledgeable service. We are grateful for your recommendation and look forward to continuing to support you and your family! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Lisa Feit

June 28, 2024

5  out of  5
rating by Lisa Feit
"Brian and Lynann O'Keefe from State Farm are amazing! They are incredibly responsive and consistently follow up with you throughout the insurance buying process and afterwards. My husband and I use them for homeowner's insurance, life insurance, and auto insurance. For every insurance policy, Brian and Lynann take the time to figure out the best option for your particular situation and walk you through the process from start to finish. For our homeowner's insurance policy, they helped us figure out how much coverage we needed and explained every line item on the policy so we knew exactly what was and was not covered. I cannot recommend their agency enough!"
We responded:
"Lisa, we are thrilled to hear that you are pleased with our personalized service and attention to detail across your homeowner's, life, and auto insurance policies! We are grateful for your kind words and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Stephanie Butler

June 24, 2024

5  out of  5
rating by Stephanie Butler
"We love working with this State Farm office. Kathy has been amazing. They are very responsive and on top of everything. They always are available when I email, call or text. I had a claim for a hit and run and they helped every step of the way. Not to mention way cheaper than my previous carrier"
We responded:
"Thank you for taking the time to share your experience with Kathy and our team, Stephanie! We're pleased to have helped you through your hit and run claim and saved you money. Thank you for choosing us as your insurance provider! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Profile photo of Steve Bleetstein (Stevie Bleets)

Steve Bleetstein (Stevie Bleets)

June 21, 2024

5  out of  5
rating by Steve Bleetstein (Stevie Bleets)
"I have had an excellent experience with Lynann O'Keefe at this agency. I mention her, and her staff, because it's important that good attentive business people get acknowledged. She went out of her way to get me answers and work the parameters of bundled insurance for my car, home, and a liability umbrella. My Mom had insurance with this agency. I didn't know how it would go for me. I am currently very satisfied with the outcome. I would recommend other people at least talk with this agency to see what they can put together."
We responded:
"Steve, I'm thrilled to hear you had an excellent experience with Lynann and our team! We're pleased to have provided you with bundled insurance for your auto, home, and liability umbrella. Thank you for recommending our agency – we're here to help with all your insurance needs! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
Profile photo of Joseph Weinhofer

Joseph Weinhofer

June 14, 2024

5  out of  5
rating by Joseph Weinhofer
"Exceptional customer service and staff. Very kind and helpful. Will recommend to friends and family."
We responded:
"Joseph, we are pleased to hear that you found our customer service exceptional and our staff kind and helpful! Thank you for recommending us to your friends and family. We are grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Moses Vivas

June 7, 2024

5  out of  5
rating by Moses Vivas
"Very polite genuine people who go above and beyond for you. Totally suggest them as your providers. Cheapest rates I've found. Ty Moses V."
We responded:
"Thank you for the kind words Moses. We are happy to help, and thanks for trusting us with your business!"