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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Scarboro

June 27, 2025

5  out of  5
rating by Michael Scarboro
"My Experience with Cindy R has been greatly appreciated. She gives me all details and let me know good or bad what’s going on and how to work through it. She’s a great asset to State Farm n me! Most appreciated that she’s one of my handlers"
We responded:
"Thank you, Michael! I'm happy to hear about your positive experience with Cindy. She truly is a valuable part of our team, and I'm glad she has been able to provide you with the detailed support you need. If there's anything else we can assist you with, just let us know!"
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ericka scanna

June 23, 2025

5  out of  5
rating by ericka scanna
"Highly recommend State Farm especially in the Holbrook office of Brian O’keefe!! I’ve had State Farm for a while and recently switched over the the Holbrook office! I’m so happy I did!! Lynann is absolutely amazing and so unbelievably kind! I’ve been helping my father with his insurance as well the past few month and honestly I don’t know much about how all this works. Lynann has walked me through every step every process! She is so unbelievably informative and kind! I just had an issue with my pick up truck and I was so stressed and didn’t know where to start! As soon as I called Lynann at the Holbrook office she got the ball rolling right away!! Within a few hours my car was at the shop, I was in my rental and so much less stressed! Thank you all for everything!!! I would million percent recommend switching to the Holbrook Ny office if you have Stare Farm!!!!"
We responded:
"Thank you, Ericka, for sharing your experience! I'm delighted to hear that Lynann was able to assist you and your father so effectively. Her dedication to guiding you through the insurance process and resolving your truck issue is truly commendable. We appreciate your recommendation and are always here to help with any future needs. Thanks for choosing our Holbrook office!"
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Kathleen Korwasky

June 20, 2025

5  out of  5
rating by Kathleen Korwasky
"Excellent assistance!!!"
We responded:
"Thank you Kathleen, and welcome to our Agency!"
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Laura Fernandez

June 14, 2025

5  out of  5
rating by Laura Fernandez
"I worked with Merly to get autoinsurance in NY after moving from another state and she was extremely helpful and patient with me. Answered all of my questions and helped me get the lowest quote possible. Overall, fast and easy!"
We responded:
"Laura, thank you for sharing your experience! I'm happy to hear that Merly was able to assist you with your insurance needs and make the process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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nuri tastan

June 11, 2025

5  out of  5
rating by nuri tastan
"The best agency I've been to on Long Island! They have great prices, great people, I recommend everyone go go them."
We responded:
"Thank you, Nuri! I'm happy to hear that you had such a positive experience with us. We appreciate your recommendation and are glad you found our team and prices to your liking. Let us know if we can assist you with anything else!"
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Dave Ratto

June 5, 2025

5  out of  5
rating by Dave Ratto
"I’ve had my insurance policies with this agency since it started up in Holbrook, years ago. They provide great service, are all friendly and helpful and work hard for their customers. They even remind you (quite doggedly) when your payment is due or late to keep your policies in force and that’s greatly appreciated. I am glad I am their “neighbor “."
We responded:
"Thank you, Dave! I'm happy to hear that you've been satisfied with our service over the years. It's wonderful to know that our reminders and dedication are appreciated. We're grateful to have you as our "neighbor." Let us know if there's anything else we can do for you!"
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Jillian Friello

June 2, 2025

5  out of  5
rating by Jillian Friello
"Merly at State Farm reached out to us with a quote that could not be beat by our previous insurer. She made it so easy to switch over to State Farm and took care of all of the legwork. Been working with this brokerage for a few years for other policies, now we have everything in one place. Thank you Merly!"
We responded:
"Thank you for your review, Jillian! I'm happy to hear that Merly made the transition to State Farm seamless for you. It's wonderful to know that you now have everything conveniently in one place with us. We’re here to help with any future needs!"
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sam zuli

June 2, 2025

5  out of  5
rating by sam zuli
"State Farm (Brian O’Keefe) have always been there to help! They actually reach out to me to remind me of things in order to save money. They go above and beyond."
We responded:
"Thank you for the five-stars, Sam!"
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Mike Capocci

May 16, 2025

5  out of  5
rating by Mike Capocci
"pleasure to have as my agent"
We responded:
"Thank you, Mike! I'm glad to be your agent and appreciate your support. If you have any questions or need assistance in the future, feel free to reach out."
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Stephanie M

May 15, 2025

5  out of  5
rating by Stephanie M
"Top notch, excellent customer service, fair pricing. I’ve been a commercial auto customer for years and am very happy with them. Update, Still excellent! The best insurance company I have ever worked with. Office staff are professional and helpful. Thank you!"
We responded:
"Thank you Stephanie!"
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Donna Santoro

May 13, 2025

5  out of  5
rating by Donna Santoro
"Great customer service and communication."
We responded:
"Thank you, Donna! I'm happy to know you appreciated our customer service and communication. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Carmine Giangaspro

May 13, 2025

5  out of  5
rating by Carmine Giangaspro
"Very satisfied with merry service. Very fast and hily recommended. State farm"
We responded:
"Thank you, Carmine, for sharing your positive experience! I'm glad to know you were satisfied with the service provided. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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June Perry

May 11, 2025

5  out of  5
rating by June Perry
"Lynann at State Farm was integral in getting my husband and I set up with life insurance policies. We can both rest easy now. Thank you so much!"
We responded:
"Thank you, June, for sharing your experience! I'm delighted to hear that Lynann was able to assist you and your husband. It's wonderful to know you both feel at ease now. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Timothy Laffin

May 9, 2025

5  out of  5
rating by Timothy Laffin
"I’ve had the Mr O’Keefe as an agent for about eight years now and I couldn’t be happier with them. They are responsive and professional! It is easy to contact them and are always helpful too! I’ve been with State Farm for nearly 50 years and have absolutely no complaints! They are the best!!!"
We responded:
"Thank you, Timothy, for your kind words and for being with us for so many years! I'm glad to hear that our team's responsiveness and professionalism have made your experience a positive one. It's wonderful to know that you find it easy to reach out to us and that we can assist you effectively. If you ever need anything or have questions, we're here to help!"
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Brian Curran

May 8, 2025

5  out of  5
rating by Brian Curran
"Everyone in the office is super helpful and organized! They helped me with my car and homeowner’s insurance. I recommend calling Merly for a quote!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm happy to hear that our team was able to assist you with your insurance. Merly and the rest of the team are always here to help. If you need anything else, feel free to reach out!"
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jeff martinez

May 7, 2025

5  out of  5
rating by jeff martinez
"Everyone at this State Farm office is super friendly! It was a super easy and seamless process to switch and get new auto insurance. I highly recommend them!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad to know that our team made the process of switching and getting new auto insurance easy for you. We truly appreciate your recommendation. If you ever have any questions or need further assistance, feel free to reach out!"
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Jackie Fass

May 7, 2025

5  out of  5
rating by Jackie Fass
"I’ve been using this State farm office for over 15 years. All the ladies in the office are very knowledgeable and are always helpful. I would highly recommend this State Farm office!"
We responded:
"Thank you, Jackie, for your wonderful feedback! We’re glad to have been able to help you for over 15 years. Our team is dedicated to providing knowledgeable and helpful service, and it’s great to know that you would recommend us. If you ever need anything, please feel free to reach out."
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Peter Palmeri

May 5, 2025

5  out of  5
rating by Peter Palmeri
"My representative was Cindy. Her obvious concern for my issue had already impressed me- but then, as she unraveled my concern, I took notice of her attributes also revealing "well above" average concern for resolving my issue combined with keeping with a clearly professional approach. I am more than 100% content and satisfied. All issues resolved!! :)"
We responded:
"Peter, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jennifer Damico

April 24, 2025

5  out of  5
rating by Jennifer Damico
"Always a pleasure dealing with my broker at State Farm. They definitely work with you"
We responded:
"Thank you, Jennifer! I'm glad to know that working with our office has been a pleasure for you."
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Raquel Katz

April 21, 2025

5  out of  5
rating by Raquel Katz
"I have been using the Brian O Keefe office for almost 10 years now and I can't say anything except, I would never switch. They are always, nice, helpful and respond in a timely fashion. I moved upstate 2.5 years ago, and I still use them!"
We responded:
"Thank you, Raquel, for your continued support over the years! I'm glad to know that our team's dedication to being helpful and responsive has made a positive impact on your experience. It's wonderful to hear that even after moving upstate, you still choose to rely on our office. If you ever have any questions, we're here to help!"
Profile photo of Rich Perez

Rich Perez

April 16, 2025

5  out of  5
rating by Rich Perez
"Very professional I really recommend them for everyone and they will work with you on insurance and payment"
We responded:
"Rich, thank you for the recommendation—it means a lot. We’re glad our team could work with you to find an option that made sense and fit your needs. Always here if you have questions or need anything down the road."
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Claudio Chavarria

April 16, 2025

5  out of  5
rating by Claudio Chavarria
"We had a great experience at the Brian O’Keefe State Farm agency, the whole team is been very helpful Lynann and Merly have been very helpful with providing their services and making it very easy for me. Thank you for being very supportive and checking to make sure everything is done properly."
We responded:
"Thank you, Claudio, for sharing your positive experience with us! I'm glad to hear that Lynann and Merly were able to assist you effectively and make the process smooth. Your satisfaction is important to us, and we're here to support you whenever you need. Feel free to reach out for any further assistance!"
Profile photo of Esteban Perez

Esteban Perez

April 2, 2025

5  out of  5
rating by Esteban Perez
"Great experience and excellent customer service"
We responded:
"Thank you, Esteban, for sharing your positive experience! I'm happy to know that you received excellent customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Vartan Melkumov

April 2, 2025

5  out of  5
rating by Vartan Melkumov
"Merly was simply splendid to work with! Helped me with my auto and renters insurance and she made everything a piece of cake. Took the time to check in on how I was doing, including my move to Long Island. Genuine and caring—highly recommend!"
We responded:
"Thank you, Vartan, for sharing your experience! I'm happy to hear that Merly made your insurance process so smooth and enjoyable. Her genuine care and attention to your needs, especially during your move to Long Island, truly reflect our commitment to excellent service. If you need any further assistance or have questions in the future, don't hesitate to reach out."
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Em S

April 1, 2025

5  out of  5
rating by Em S
"10/10 service and personable agents, my experience has been nothing short from excellent. I’ve had the pleasure of working with Merly who has been completely understanding and was able to fix any and all issues I’ve been having. She is very easy to reach and is excellent in explaining things in a matter that’s very easy to understand. My insurance application went very smoothly and all my thanks goes out to Merly and the team at Brain O’Keefe’s agency!"
We responded:
"Hey, Em S! Thank you for sharing that Merly was able to make your experience smooth and straightforward. She takes pride in being accessible and making sure everything is clearly explained. It means a lot knowing she could resolve any issues along the way. We appreciate your trust in our team and look forward to continuing our relationship!"